What is Corona Virus and COVID-19 ?


Corona viruses (CoV) are a large family of viruses that cause illness ranging from the common cold to more severe diseases such as Middle East Respiratory Syndrome (MERS-CoV) and Severe Acute Respiratory Syndrome (SARS-CoV).

Novel Corona virus (nCoV) is a new strain that was discovered in 2019 and has not been previously identified in humans. WHO has named the disease caused by this Novel Corona virus (nCoV) as Corona Virus Disease 2019 (COVID-19).


Common signs of infection include respiratory symptoms, fever, cough, shortness of breath and breathing difficulties. In more severe cases, infection can cause pneumonia, severe acute respiratory syndrome, kidney failure and even death.

Standard recommendations to prevent infection spread include regular hand washing, covering mouth and nose when coughing and sneezing, thoroughly cooking meat and eggs. Avoid close contact with anyone showing symptoms of respiratory illness such as coughing and sneezing.


Key Contacts

National Helpline

  • Helpline Number – 1075, 1800-112-545, +91-11-23978046
  • Helpline Email ID – ncov2019[at]gov[dot]in OR ncov2019[at]gmail[dot]com

State Helpline

  • Helpline Number – 1800-180-5145

Lalitpur District Helpline

  • Medical Control Room Number –
  • Administrative Control Room Number –
  • Control Room Number for Essential Goods during Lockdown –



Watch for symptoms

Reported illnesses have ranged from mild symptoms to severe illness and death for confirmed coronavirus disease 2019 (COVID-19) cases.


The following symptoms may appear in 2-14 days after exposure.

  • Fever
  • Cough
  • Shortness of breath


Protect yourself and others!

Follow these Do’s and Don’ts

Do’s √

  • Practice frequent hand washing. Wash hands with soap and water or use alcohol based hand rub. Wash hands even if they are visibly clean.
  • Cover your nose and mouth with handkerchief/tissue while sneezing and coughing
  • Throw used tissues into closed bins immediately after use
  • See a doctor if you feel unwell (fever, difficult breathing and cough). While visiting doctor wear a mask/cloth to cover your mouth and nose
  • If you have these signs/symptoms please call State helpline number or Ministry of Health & Family Welfare’s 24X7 helpline at 011-23978046
  • Avoid participating in large gatherings

Don’ts ×

  • Have a close contact with anyone, if you’re experiencing cough and fever
  • Touch your eyes, nose and mouth
  • Spit in public


When to Get Tested for COVID-19?

  • You are not required to get tested for COVID-19 if you do not have any symptoms (Cough, fever or difficulty in breathing)
  • If you have any of the above symptoms and have travelled to any of the COVID-19 affected countries including Italy, Iran, Republic of Korea, France, Spain, Germany, UAE etc or you are a contact of a laboratory confirmed positive case immediately call the State Helpline Number or Ministry of Health & Family Welfare, Government of India’s 24×7 helpline 011-2397 8046
  • The helpline service will note down your contact details and contact you with the testing protocols of COVID-19
  • If you qualify as a case for testing as per the protocol, you will be tested at a Government approved lab only.